Terms & Conditions

Welcome to OZTEON. By accessing our website or purchasing our products, you agree to the following Terms & Conditions.

General

OZTEON manufactures and sells anatomical bone models and educational products intended for medical learning, teaching, and demonstration purposes.

By using this website, you agree to comply with these terms.

Products

We strive to ensure all product descriptions, images, and details are accurate.

As many products are handcrafted educational models, minor variations in finish, color, or texture may occur and shall not be considered defects.

Orders

• All orders are subject to acceptance and availability.
• OZTEON reserves the right to refuse or cancel orders at our discretion.
• Customers are responsible for providing accurate shipping and contact information.

Incorrect information leading to delivery issues shall be the customer’s responsibility.

Pricing & Payments

• All prices listed are in Indian Rupees (INR) unless otherwise specified.
• Prices may change without prior notice.
• Full payment must be completed before order dispatch unless Cash on Delivery is offered.

Payments are processed through secure third-party payment gateways.

Shipping & Delivery

We aim to dispatch orders within the committed timelines; however, delivery times may vary due to logistics or unforeseen circumstances.

OZTEON shall not be held liable for delays caused by courier partners or force majeure events.

Returns & Refunds

Returns and refunds are governed by our Refund Policy.

Approved returns are eligible for 80% refund, with 20% deducted towards packaging, shipping, and handling charges.

Customers must provide parcel opening video proof for claims related to damage or return requests.

Product Use

Our products are intended for:

• Medical education
• Demonstration
• Training purposes

Products are not intended for clinical or patient treatment use.

Intellectual Property

All content on this website including:

• Product images
• Logos
• Designs
• Text
• Branding

belongs to OZTEON and may not be copied or reproduced without written permission.

Limitation of Liability

OZTEON shall not be liable for any indirect, incidental, or consequential damages arising from use of our products or website.

User Conduct

Users agree not to:

• Use the website for unlawful purposes
• Misuse or attempt unauthorized access
• Submit false or fraudulent orders

Modifications

OZTEON reserves the right to update these Terms & Conditions at any time without prior notice.

Updated terms will be effective once posted on the website.

Governing Law

These Terms & Conditions shall be governed by the laws of India, and disputes shall be subject to jurisdiction of courts in Mysore, Karnataka.

Contact Us

For any questions regarding these Terms & Conditions:

OZTEON
Email: ozteons@gmail.com

WhatsApp: +91 80738 03300
Address: 1551, SRS colony, Hooatagalli, Mysore, Karnataka, 570018